The Australian Communications and Media Authority (ACMA) reported recently that internet users in Australia are better protected against malware infections because of the actions of internet providers who are using malware reports provided by the Australian Internet Security Initiative (AISI).
The report, according to ACMA, was based on a research using interviews with 24 ISPs and universities from 130 participants in the ACMA initiative.
Daily malware reports are provided free to participants.
The AISI-provider responses to security-compromised computers report found that almost all of the internet providers interviewed use AISI malware reports provided by the ACMA to help identify and assist customers on their networks who are infected with malware, the ACMA reported.
Malware can allow criminals to take control of computers without a user’s knowledge to re-direct users to fraudulent websites, record keystrokes to steal a user’s personal and financial information, and distribute spam.
The research of 24 interviews with ISPs and universities also found that:
- many of the internet providers interviewed rely solely on the AISI malware reports for information about malware infections,
- internet providers usually notify their customers of their malware infection by email,
- over half of the providers interviewed also provide step-by-step assistance to affected customers if needed.
Participation in the AISI by internet providers is voluntary, the ACMA said.