Contracts with call centres important

The the Australian Communications and Media Authority (ACMA) in imposing a $22,000 penalty to the Neighbourhood Energy Pty Ltd for breach of the Do Not Call Register Act also issued a formal warning to the energy company to place strong contractual provisions with its telemarketers. The warning followed the ACMA findings that the energy company [...]

ACMA warns that threatening SMS message is hoax spam

The Australian Communications and Media Authority (ACMA) has received complaints concerning unsolicited SMS messages sent to Australian mobile telephone number holders. An example of one of the messages is below: “I am about to kill you. If you want to live, contact [xxx@xxx.com] to get information on what you will have to do to live. [...]

Australia and New Zealand join forces to combat spam

In a media release today, the Australian Communications and Media Authority announced that it has joined forces with the New Zealand Department of Internal Affairs in the fight against spam. ACMA and the NZ government agency signed a Memorandum of Understanding (MOU) to establish channels of communication that will allow both agencies to move quickly [...]

Australia’s fight against spamming

Australia takes spamming very seriously. And it matters not whether the parties involved are large or small. Two months ago, the Australian Communications and Media Authority issued two infringement notices to the value of $110,000 to Optus Networks for allegedly sending electronic messages without accurate sender identification, in contravention of the Spam Act 2003. That [...]

Economic stimulus scams, downunder

A few weeks after the announcement of Prime Minister Kevin Rudd of an economic stimulus package includes a payment of a maximum $900 bonus to taxpayers, a warning was issued by Australia’s Tax Commissioner as follows: Tax Office warns of tax bonus payment scams The Tax Office has repeated its warning to be cautious about [...]

What is spam?

Unsolicited commercial e-mail (UCE) or Unsolicited Bulk E-mail (UBE) is generally known as spam. Spam is junk e-mail, sent indiscriminately for the purpose of selling goods or services (often of a dubious nature) and can also include phishing attempts and virus infections. How spam operates There are many ways that e-mail addresses can be obtained [...]