Melbourne-based call centre, 24×7 Direct Pty Ltd, has paid an $8,800 infringement notice after the Australian Communications and Media Authority found it had made a number of telemarketing calls to numbers listed on the Do Not Call Register (the register). The ACMA has also accepted a comprehensive enforceable undertaking from 24×7 Direct, which undertaking is [...]
Contracts with call centres important
August 10, 2009 By 1 Comment
The the Australian Communications and Media Authority (ACMA) in imposing a $22,000 penalty to the Neighbourhood Energy Pty Ltd for breach of the Do Not Call Register Act also issued a formal warning to the energy company to place strong contractual provisions with its telemarketers. The warning followed the ACMA findings that the energy company [...]
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