Optus is overhauling its telemarketing practices consistent with an enforceable undertaking recently accepted by the Australian Communications and Media Authority. An ACMA investigation found Optus had inadequate telemarketing compliance systems, resulting in thousands of complaints about Optus telemarketers calling people with numbers listed on the Do Not Call Register. Many of these complaints came from [...]
Telemarketers scamming Australians about the Do Not Call Register
September 2, 2010 By Leave a Comment
Unscrupulous telemarketers are offering to list consumers’ phone numbers on the Do Not Call Register for a fee, according to the Australian Communications and Media Authority (ACMA). ‘The Do Not Call Register is a free service provided by the Australian Government,’ said ACMA Chairman, Chris Chapman, who warned consumers not to provide any personal identification [...]
Australia’s Do Not Call Register now three years old
March 9, 2010 By Leave a Comment
The Australian Communications and Media Authority (ACMA), Australia’s regulator for broadcasting, the internet, radiocommunications and telecommunications, today issued a call to those who registered their telephone numbers with the Do Not Call Register (DNCR) in 2007 to re-register. Registrations for the Do Not Call Register are valid for three years. Anyone who signed up when [...]
First time DNCR penalty imposed
December 16, 2009 By Leave a Comment
Melbourne-based call centre, 24×7 Direct Pty Ltd, has paid an $8,800 infringement notice after the Australian Communications and Media Authority found it had made a number of telemarketing calls to numbers listed on the Do Not Call Register (the register). The ACMA has also accepted a comprehensive enforceable undertaking from 24×7 Direct, which undertaking is [...]
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