ACMA’s Do Not Call Register contractor breaches Act

A call centre operator has recently learned that its calling list should be regularly checked against numbers entered into the Do Not Call register to ensure legal compliance and avoid penalties. This is what call centre operator, Service Stream Solutions, learned after the Australian Communications and Media Authority (ACMA) has slapped it with a $110,000 […]

Australia’s Do Not Call Register now three years old

The Australian Communications and Media Authority (ACMA), Australia’s regulator for broadcasting, the internet, radiocommunications and telecommunications, today issued a call to those who registered their telephone numbers with the Do Not Call Register (DNCR) in 2007 to re-register. Registrations for the Do Not Call Register are valid for three years. Anyone who signed up when […]

First time DNCR penalty imposed

Melbourne-based call centre, 24×7 Direct Pty Ltd, has paid an $8,800 infringement notice after the Australian Communications and Media Authority found it had made a number of telemarketing calls to numbers listed on the Do Not Call Register (the register). The ACMA has also accepted a comprehensive enforceable undertaking from 24×7 Direct, which undertaking is […]