Virgin Mobile offered this month an enforceable undertaking to develop comprehensive training programs for its staff and to re-examine its email marketing process following an investigation by the Australian Communications and Media Authority (ACMA) into an alleged breach of the Spam Act. The company also undertook to pay the ACMA $22,000 for the alleged violation. [...]
CommBank’s subsidiary fails the Spam Act test on two counts
February 2, 2010 By 1 Comment
I was surprised to read yesterday that the Commonwealth Securities Limited (CommSec) was complained against by customers for sending emails after the customers had withdrawn their consent, and that the email campaigns of CommSec did not provide an option to unsubscribe. I said “surprised” because I have known the company for many years now ~ [...]
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